1. Site Editor Identification

In accordance with the provisions of Articles 6-III and 19 of French Law no. 2004-575 of June 21, 2004, on Confidence in the Digital Economy (LCEN), users of the Step Up website and platform are informed of the following information:

• Name of publisher: Association Ecoprod
• Legal status: Non-profit association governed by French law of 1901
• Head office: 9 rue Baudoin, 75013 Paris, France
• SIRET number: 90500282000017
• Contact email: stepup@ecoprod.com

The Ecoprod association is responsible for editing and publishing the website and the Step Up e-learning platform.

2. Hosting of the Website and the Step Up Platform

The Ecoprod website and the Step Up platform are hosted by a service provider specializing in e-learning platform hosting. The hosting provider’s details are as follows:

• Hosting provider name: E-learning Touch’
• Hosting provider address: 50 Rue Antoine de St Exupéry, 29490 Guipavas
• Hosting provider contact: contact@elearningtouch.com

The hosting provider guarantees service continuity and data security. However, the Ecoprod association cannot be held responsible for temporary service interruptions due to maintenance or technical updates of the website or Step Up platform.

3. Publishing Responsibility

The Publishing Manager is the legal representative of the Ecoprod association.

For any questions regarding content published on the Step Up platform or the Ecoprod website, users can contact:

• Email: stepup@ecoprod.com

4. Service Access and Availability

Access to the Step Up website and platform is available 24/7, except in cases of force majeure, failure, or maintenance interventions.

The Ecoprod association commits to providing constant access to the platform but cannot guarantee the complete absence of interruptions due to technical reasons beyond its control. Interruptions may occur in the following cases:

• Technical maintenance or system updates,
• Hosting issues or platform overload,
• User’s Internet connection issues.

In case of service interruption, Ecoprod will make every effort to restore access as soon as possible.

5. Intellectual Property

All content available on the Step Up website and platform is protected by intellectual property rights. This protection applies particularly to:

• Texts,
• Videos,
• Images,
• Logos,
• Educational materials.

These elements are the exclusive property of Ecoprod or are used with authorization from third parties. Any unauthorized use, reproduction, distribution, modification, or sharing of content for commercial or non-commercial purposes is strictly prohibited.

User rights are limited to personal, non-exclusive, and non-transferable use of the training courses available on the Step Up platform, with access limited to a maximum duration of 6 months from the date of purchase.

Any violation of these terms exposes the offender to civil and criminal penalties, in particular under Intellectual Property Law.

6. Personal Data and Cookies

In accordance with the provisions of the General Data Protection Regulation (GDPR), the Ecoprod association ensures the protection of users’ personal data.

6.1. Collected Data

The types of data collected when creating a user account and using the Step Up platform include:

• Identity data (name, surname),
• Contact data (email, phone),
• Connection data (IP address, session cookies, browsing history),
• Payment data (via secure third-party providers, with no direct storage by Ecoprod).

These data are necessary for:

• Managing user accounts,
• Providing access to training courses,
• Improving user experience and training services.

6.2. Purpose of Data Processing

The purposes of processing personal data are:

• Tracking registrations and training course access,
• Improving e-learning services,
• Sending notifications and information to users,
• Analyzing learner performance on the Step Up platform.

6.3. User Rights

In accordance with the GDPR, users have the following rights regarding their personal data:

• Right of access (to obtain a copy of their data),
• Right of rectification (to correct any errors in their data),
• Right to erasure (to delete their data under certain conditions),
• Right to data portability (to retrieve their data in a structured format).

Users can exercise these rights by contacting stepup@ecoprod.com.

6.4. Cookies

The Ecoprod website and the Step Up platform use cookies to improve user experience. These cookies allow:

• Analyzing site traffic,
• Personalizing user experience,
• Saving login preferences.

Users can refuse cookies by configuring their browser settings.

7. Liability

The Ecoprod association is committed to providing a secure and smooth access to the Step Up platform, but cannot be held responsible in the following cases:

• Technical issues beyond its control (Internet network failure, hosting provider issues, etc.),
• Temporary service interruptions due to technical updates or maintenance,
• Fraudulent use of a user’s login credentials.

Users are solely responsible for protecting their credentials. Any fraudulent use of their account is their responsibility.

8. Contact and Complaints

Users can contact the Ecoprod association for any complaints, questions, or additional information requests.

• Postal Address: 9 rue Baudoin, 75013 Paris, France
• Email Address: stepup@ecoprod.com

9. Governing Law and Jurisdiction

These Legal Notices are governed by French law. In case of dispute or contestation, the parties agree to seek an amicable solution before referring the matter to the competent courts within the jurisdiction of Paris.